Homeland Security Watch

News and analysis of critical issues in homeland security

January 5, 2007

DHS developing new traveler redress system

Filed under: Aviation Security,Privacy and Security — by Christian Beckner on January 5, 2007

The Federal Register contained a notice today by the TSA on a new information collection requirement related to a program that has not previously disclosed, based on a quick Google search of its name:

The Rice-Chertoff Initiative (RCI) Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP) was developed as a voluntary program by DHS to provide a one-stop mechanism for individuals to request redress who believe they have been: (1) Denied or delayed boarding; (2) denied or delayed entry into or departure from the United States at a port of entry; or (3) identified for additional (secondary) screening at our Nation’s transportation hubs, including airports, seaports, train stations and land borders. The DHS TRIP office will be located at, and managed by, TSA. In order for individuals to request redress, they are asked to provide identifying information, as well as details of the travel experience.

The one-year anniversary of the launch of the Rice-Chertoff Initiative is later this month; this program is the result of Chertoff’s promise in that speech to establish a “government-wide traveler screening redress process before the end of this year [2006].”

For more on this issue, see this earlier post.

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2 Comments »

Pingback by Homeland Security, tripping up your trip - Homeland Stupidity

January 8, 2007 @ 3:59 pm

[...] TRIP is part of the Rice-Chertoff Initiative, announced a year ago, to “improve border security while facilitating travel.” Analyst Christian Beckner points out that the system was promised to be in place by the end of 2006. But the bureaucrats are still filling out all the paperwork… Comments RSS – Trackback URI [...]

Comment by Astrid Motz-Hammond

January 22, 2007 @ 12:56 pm

To Whom It May Concern:

The Consular Section of the Embassy in Costa Rica, C.A. is kindly requesting more information about the new program called Traveler Redress Inquiry Program, that DHS is setting up for travelers to file an appeal if their journey is disrupted by security queries. We do get requests of frustrated clients asking about who to contact with those type of issues or why it is happening to them. This way we can direct them to the right source and avoid them endless time searching for the appropriate contact.

Thanks for your cooperation.

Sincerely,

ASTRID MOTZ-HAMMOND
CONSULAR ASSISTANT
U.S. EMBASSY
SAN JOSE, COSTA RICA

(506) 519-2463
HAMMONDAA@STATE.GOV

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