Iran is not the only place where social media challenges professional entrainment (a word which, in this context, refers to expert certainty about the right way to do something).
Clay Shirky’s 17 minute video on TED (available here) illustrates how the loose collaboration enabled by new media applications (collectively known — at least for a few more days — as Web 2.0 ) can change the way homeland security strategy evolves.
The video is not directly about homeland security. Instead, you get a quick tour of how collaborative media undercuts top down control of strategic communication. The implication for homeland security (not just for DHS, but for all of homeland security) is related to what I wrote about in “Stakeholders in the process of our protection”
Now, how to find a way to encourage that “loose collaboration” …